![]() However, the fix is validated, and 100% working post the exclusion. exclude_registry=\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileServiceĭisclaimer – Due to the nature of the issue and time taken to resolve it we decided to move the Horizon Client from AppStack into the base image. After putting this exclusion into the AppStack – App capturing VM during provisioning we could upgrade or uninstall Horizon Client. Finally, the fix was determined as a AppStack snapvol.cfg exclusion. Note quite alot of logs and Procmon were exchanged from the problematic application capturing VM template. We were honestly running out of troubleshooting ideasĪfter trying out all the usual steps and avoid re-creating AppStack every single time during life cycle management, we managed to open a VMware GSS case handled by Karan Ahuja(Very helpful support engineer), which ended been worked by the engineering team( Art Rothstein – Champ in AV Eng Team).We could build the AppStack from scratch with the newer version of Horizon Client but only upgrade/uninstall would fail.We didn’t have Antivirus running on the AppStack capturing template.Upgrade the Horizon Client to the various 5.x version to remove any version specific Client related issues.Uninstall horizon client –> complete provisioning without reboot –> completes successful –> during next update of AppStack it crashes with Hard error.Upgrade horizon client –> complete provisioning without reboot –> completes successful –> during next update of AppStack it crashes with Hard error.Uninstall horizon client –> install horizon client –> reboot –> hard error.Uninstall horizon client –> reboot –>hard error.Upgrade horizon client –> reboot –> hard error.While we were troubleshooting for an extended period, we upgrade to App Volumes 2.18.1, and both the versions exhibited the same failure during uninstall or upgrade. We initially saw the issue on App Volumes 2.14. However, when it was time to perform an upgrade or uninstall to the latest version, it would fail during a reboot with the following error. We had successfully installed the Horizon Client within the AppStack. We had a very long ongoing issue wherein we couldn’t uninstall or upgrade the VMware Horizon Client within the AppStack. winget uninstall -id VMware.HorizonClient ![]() List the package and its details of the previous installation step winget list -name 'VMware Horizon Client' Upgrading from version 5.5.4 to 8.7.0 winget upgrade -id VMware.HorizonClient Un-installingįollowing is the command to uninstall the Horizon Client. Open the PowerShell with administrative privileges Installing winget install -e -id VMware.HorizonClient Listing the installed package Winget install -e -id VMware.HorizonClient -v 5.8 Installing, Listing, Upgrading and Un-installing the latest version HZ Client Winget install -e -id VMware.HorizonClient -v 5.8 # VMware Horizon Client version 5.8 Winget install -e -id VMware.HorizonClient -v 5.6 # VMware Horizon Client version 5.8 Winget install -e -id VMware.HorizonClient -v 5.3 # VMware Horizon Client version 5.6 Winget install -e -id VMware.HorizonClient -v 8.3 # VMware Horizon Client version 5.3 Winget install -e -id VMware.HorizonClient -v 8.9 # VMware Horizon Client version 8.3 Winget install -e -id VMware.HorizonClient -v 8.6 # VMware Horizon Client version 8.9 ![]() Winget install -e -id VMware.HorizonClient -v 8.7 # VMware Horizon Client version 8.6 Winget install -e -id VMware.HorizonClient -v 8.0 # VMware Horizon Client version 8.7 Winget install -e -id VMware.HorizonClient -v 8.1 # VMware Horizon Client version 8.0 Winget install -e -id VMware.HorizonClient -v 8.4 # VMware Horizon Client version 8.1 Winget install -e -id VMware.HorizonClient # VMware Horizon Client version 8.4 # Latest GA version VMware Horizon Client version 8.5 Installing, Listing, Upgrading and Un-installing the latest version HZ ClientĪvailable Commands for various verison of Horizon Clientįollowing are the commands however, it’s recommended only to install the latest or the matching version based on your VMware Horizon environment. ![]()
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